Return Policy

Return Policy

Thank you for shopping at [Your Website Name]. We want you to be completely satisfied with your purchase. If for any reason you are not happy with your artwork, we offer a hassle-free return and exchange policy.

Eligibility for Returns: To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You must also provide proof of purchase, such as your order number or receipt.

Timeframe for Returns: You may return your artwork within 30 days of receiving your order. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

Return Process: To initiate a return, please contact our customer support team at [email protected] or through the contact form on our website. Please provide your order number and the reason for your return. Our team will guide you through the return process and provide you with a return authorization and instructions for returning your item.

Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges: If you wish to exchange your artwork for a different item, please indicate this when initiating your return. Once your returned item is received and inspected, we will process the exchange and ship the new item to you. Any price difference between the exchanged items will be either refunded or charged accordingly.

Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items: In the rare event that your artwork arrives damaged or defective, please contact us immediately so that we can assist you with a replacement or refund. We may require photo evidence of the damage or defect to process your claim.

Questions or Concerns: If you have any questions or concerns about our return policy or need assistance with a return, please don't hesitate to contact our customer support team. We are here to help and ensure that you are satisfied with your shopping experience.