FAQs

Frequently Asked Questions

1. Do you offer custom painting services? Yes, we do offer custom painting services. Whether you have a specific vision in mind or want to recreate a cherished memory, our artists can work with you to create a personalized masterpiece.

2. How long does it take to complete a custom painting? Our painting process typically takes between 15 to 17 days from the time of order placement to completion. However, the exact duration may vary depending on factors such as size, complexity, and our current workload.

3. What materials do you use for your paintings? We use high-quality oil paints, canvas, and brushes to ensure the longevity and vibrancy of our paintings. Our materials are carefully selected to create beautiful and lasting artworks.

4. Can I order prints of your paintings? Yes, we offer prints of selected paintings in our gallery. These prints are produced using high-resolution digital scans to capture the details and colors of the original artwork accurately.

5. How long does shipping take? We strive to ensure prompt delivery to our customers. Shipping typically takes between 5 to 7 days for domestic orders and may vary for international orders depending on the destination.

6. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you are not happy with your artwork, please contact us within 14 days of receiving your order, and we will provide instructions for return or exchange.

7. How can I contact customer support? You can reach our customer support team by sending an email to [email protected] or by filling out the contact form on our website. We are here to assist you with any questions or concerns you may have.

8. Do you offer wholesale or bulk order discounts? Yes, we offer discounts for wholesale or bulk orders. Please contact us directly to discuss your specific requirements and to receive a personalized quote.

9. Are your paintings ready to hang? Yes, our paintings come ready to hang with pre-installed hardware on the back. All you need is a nail or hook to display your artwork proudly.

10. Do you accept commissions for commercial projects or collaborations? Yes, we are open to commissions for commercial projects or collaborations. Please reach out to us with details about your project, and we will be happy to discuss further.